Dear partners and customers,
Trickstuff has developed at a tremendous rate in the past few years. We didn't grow, we exploded.
Demand has grown the most and sales and turnover have grown almost as much. Both are facts that most other companies, no matter how big, would congratulate us on.
However, the company's organization was unable to keep pace with this growth. There was just no time to grow our infrastructure accordingly. We are constantly panting after the day-to-day business and the team suffers from chronic overwork.
That must have an end. And that will come to an end. That's why we made a bold decision:
We will close our doors. Not forever, but presumably until February 15, 2021. Then we will come back strengthened and reorganized.
During this time we cannot provide purchase advice or accept any new orders.
The webshop is temporarily closed.
During this time we will
We don't leave anyone standing in the rain but ask for your understanding that we will reduce our normal daily business during this time. Emails are only processed selectively. Inquiries that are answered during this time will be deleted and will have to be sent again after our restructuring has ended. As usual, the technical after-sales support will be available daily between 9 a.m. and 10 a.m., as well as via email to firstname.lastname@example.org.
Some prospective customers will feel offended. We know this. But there is no way around it. In the interest of our further growth, in the interest of the health of our employees - and thus in the long-term interest of each of our customers.
With sincere solidarity and with sincere thanks for your understanding,
Your entire Trickstuff team